Services

Alaya House offers a wide range of services to clients and local health providers including:

Counselling
Support
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General Practitioner Services

Counselling Support

Alaya House offers a variety of counselling support services accessible face to face, over the phone or via Skype. Referrals to these services must come through our secure fax: 03 9376 0317. The established services that work out of our clinic include:

Psychological Therapy Service (PTS)

PTS provides free short term face-to-face psychological services to eligible clients who have been identified as underserviced and/or hard to reach. This includes support for drought or fire affected communities.

Referrals can be made via your GP. For further information about this program, check out APMHA HealthCare’s page.

Older Minds Mental Health Program for Residential Aged Care Facilities

The Older Minds Mental Health Program is a regional pilot that has commenced in Goulburn Valley and North East regions. PTS is now accessible to residents of registered RACFs to access mental health services available to those in the community.

Referrals are made through age care facilities aligned to this pilot program. For further information about this program, check out APMHA HealthCare’s page.

Primary Mental Health Clinical Care Coordination (PMH-CCC)

PMH-CCC provides free therapeutic interventions and coordination of clinical services for eligible clients with severe and persistent mental illness.

Referrals can be made via your GP. For further information about this program, check out APMHA HealthCare’s page.

General Practitioner Services

Click here for more information about Dr. Moon

No walk-in appointments available.
GP Clinic Hours: Available Tuesdays (ONLY) 10am – 4:30pm. To book, call 03 8845 7737

New patient bookings: First appointments are allocated for 30 minutes. Please attend 15 minutes before your scheduled time to complete new patient registration information.

Ongoing patient bookings: Scheduled for 20 minutes. To change or cancel your booking, please call 03 8845 7737

Better Access through Medicare

Better Access is a Medicare rebate program available to those who are able to pay a gap fee for psychological support. Better Access is usually used by clients who may not qualify for other subsidised programs such as PTS.

To access this funding, speak to your GP about getting a Mental Health Treatment Plan, which you can then take to a bulk-billing provider. For further information about this program, check out APMHA HealthCare’s page.